Please note that you can make your request any time that's convenient to you, but we will only see your eConsult during our normal opening hours.

Click on the link opposite to start an eConsultation.

Telephone: 020 8539 2077

We offer urgent appointments each day for the doctor, these are assessed by telephone triage. The GP will call you between 9am to 1pm and after a telephone consultation, if the doctor wishes to see you in person they will arrange a time for you to be seen on the same day.

(Urgent appointments are not for repeat prescriptions, fitness for work certificates or for signing forms).

To request a routine appointment in the next 7 days:

• use our online system via the link at the top of thos page
• phone us on 020 8539 2077, Monday to Friday from 8am
• use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

The practice offers a range of appointments outside of our normal hours.

These are for patients that are working and cannot get to a GP during the day.

Weekend HUB Appointments

If you wish to see a GP or nurse over the weekend you can book an appointment at the HUB.

Please call 020 8519 3999 to book your appointment.

Click here for more information

Website: https://wfgpfednet.co.uk

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30am.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can cancel online bookings up to an hour before the appointment time.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• phone us on 020 8539 2077, Monday to Friday from 8am
• reply CANCEL to your appointment reminder text message

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need an interpreter
• if you have any other access or communication needs

As a teaching practice, medical students spend part of their training with us from Queen Mary’s University. This may involve students being physically present in an appointment or in group video calls to our patients. Consultations and calls will be confidential and used only for teaching purposes. We will always ask you first and get your consent to use video calls for teaching. Please click here for more information. We value your co-operation with this, but understand if you would prefer not to be involved.