Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Margaret Scott (f)

Margaret is our Practice Manager

Administration

The practice has an Administration Team

Miss Jahrika Buckley (f)

Jahrika is our Junior Administrator

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Ms Wendy Potts (f)

Wendy is our Reception Supervisor and works at both practices.

Mrs Karen Dodd (f)

Karen Dodd is one of our Reception Team and works at both practices.

Mrs Chrisine Rist (f)

Christine is our Prescription Clerk / medical assistant. She is based at the Roding Valley Medical Centre. you can contact her on 020 8539 2077 option 3 or email on wfccg.ecclesbourneprescriptions@nhs.net

Thank you

Miss Vicki Mattison (f)

Vicki has just joined the practice and works across both sites.

Mrs Patricia Metsiwodzi (f)

Patricia is our receptionist at Roding Valley Medical Centre.

Ms Jaya Hira (f)

Jaya is our receptionist at the Roding Valley Medical Centre.

Mrs Rashida Monir (f)

Rashida is our receptionist and works across both sites.

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