Appointments

Please note that online booking is currently unavailable due to the coronavirus pandemic. We apologise for any inconvenience this will cause to patients, but unfortunately this is necessary to ensure the safety of patients and staff at this time.

All surgeries are by appointment and can be made by calling reception on 020 8539 2077. We are able to offer same day doctor’s appointments only currently. Our appointments are 10 minute slots; if you are attending for multiple problems please ask for a double appointment as this will prevent the doctor from over running.

Urgent Appointments - Telephone Triage

We will still have urgent appointments each day for the doctor these are assessed by our Telephone Triage. The GP will call you between 9am -1pm and after a telephone consultation the doctor wishes to see you will arrange a time for you to be seen on the same day.

(Urgent appointments are not for repeat prescriptions, fitness for work certificates or for signing forms).

Telephone Advice

All doctors are available for telephone consultations, please make sure that you ask a receptionist for this so that we can inform the doctor you have requested a telephone call and are not attending face to face.

Chaperones

All patients are entitled to have a chaperone present for any consultation. Please request this at the time of booking or speak to your GP.

Teaching & Research

As a teaching practice, medical students spend part of their training with us from Queen Mary’s University. This may involve students being physically present in an appointment or in group video calls to our patients. Consultations and calls will be confidential and used only for teaching purposes. We will always ask you first and get your consent to use video calls for teaching. Please click here for more information. We value your co-operation with this, but understand if you would prefer not to be involved.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website